LogixOne Operator update version V.0.0.9

LogixOne Operator update version V.0.0.9

This update to some significant feature enhancements and minor bug fixes to the LogixOne Operator environment.

Automatic Operator Lookup

This feature dynamically looks up the best operator for that specific job. 

It works by:
1. Determine which Operators are AUTHORISED  to complete the job.
LogixOne takes into account the 'Post' or 'Zip Codes' that operator has been allocated to in the 'Operators' module, It compares the 'Jobs' postcode to the available 'Operators' postcodes and creates a list of AUTHORISED operators.

2. Determine which Operators are FREE.
LogixOne then Looks at the finishing time of the all the AUTHORISED operators immediate previous jobs and adds a buffer time detailed in the 'operators' module to determine 'Who is Free' to complete the job.

3. Determine who is CLOSEST.
LogixOne then from the FREE list it compares the latitude and longitude of the Job to the all of the proceeding jobs of the FREE list and picks the closest Operator.  

Instruction on how to perform and Automatic Operator Lookup.

Enter the 'Job Details' in the job record as normal leaving the 'Operator' field blank.  Then click the 'Operator Lookup' button.  LogixOne will return the suggested Operator to the 'Operator' field.  Of course if the user wants to assign the Job to alternative operator they can do so by deleting the Operator and selecting an alternate  operator from the list.  Then click 'Create Operator Events' button.

The admin team can easily have the system determine the best operator by leaving the 'Operator' field within the job blank and clicking the 'Operator Lookup' button.

Digital Sign on Glass

This feature allows the admin team to request that the field operator has the customer sign within the LogixOne operator application at the completion of the job.  The signature and customer name is saved within the corresponding invoice.
Within the job the admin team can mark the job as 'Request Customer Signature' when the job is synchronised it instructs the operator at to request the operator to collect the customer signature after the job is marked complete.
After the Operator completes the job, if the job has been marked for customer signature they shall be presented with a box for the customer to sign and a customer name to be entered.
The customer signature and customer signature name is saved to the corresponding invoice.

Add Additional Items

This feature allows the Operator to add additional items from the CRM products module.  Only products that have been marked as active within the CRM will be available here.
Items that have been marked within the 'Service/Product Module' shall be made available within the LogixOne Operator Application.
Field Operators are able to look up and add these additional items, the quantity and make notes during the completion stage within the LogixOne Operator Application.
Any additional items shall be added to the corresponding invoice.

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